BIL-P3 India

Ballarpur Industries Limited (BILT) is the undisputed leader of the Indian paper industry. It is India’s largest manufacturer and exporter of paper, with a strong presence in all segments of the usage spectrum, including writing and printing (W&P) paper, industrial paper and specialty paper.

BILT has now ventured into the retail business arena with launch of P3 retail outlets having presence in both Online (www.p3india.com ) and Offline space (P3 Stores) catering to the entire range of office supplies with a portfolio which is 10,000 SKUs plus. In order to serve its customer better and dissolve geographical boundaries to reach its customer BILT partnered with us to implement the web shop portal and other online marketing services.

Objective:
  • To develop a potential ecommerce platform with high-end functionalities supporting both B2B and B2C business solutions.
  • Integration with ERP and CRM systems to service customers in comprehensive way.
  • Highly secure payment procedures with complete back end integration.
  • Robust application coupled with extensive Online marketing activities to become the largest stationary portal in India.
Our Role:
  • To understand, define and document requirements in detail (technical and support)
  • To provide detail scope of work with dedicated resources to co-ordinate.
  • Strategy planning for maximum user satisfaction.
  • Complete format dress and design, navigation and control flow of the portal.
  • Defining hosting requirement.
  • Identifying secure payment gateway service providers.
  • Hosting, monitoring, application and server support port live.
  • Application enhancements as per post live requirements.
Our Solutions:
  • Rich user interface and content management system.
  • Mapping complete order management process with advanced back end support.
  • Customized promotion and offer management system
  • Gift-voucher management system
  • Multiple Vendor management system with complex algorithms.
  • Database management and advance end-to-end customer management services (CRM module)
  • Aggressive E-marketing options with detailed reports on hits from SEO/SMO, e-mailers, campaigns, blogs etc.
Client Benefits:
  • An advanced e-commerce portal with end-to-end serviceability options.
  • Easy maintenance with back end customizable support facility.
  • Leveraging brand equity due to focused online marketing service
  • Increased customer satisfaction and increased loyalty.
  • Time efficient focus to get better outputs with the ability to track customer behavior.
  • Highly customized according to client’s expectation to reach the goal in terms of delivery and performance.